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Evidence Guide: CSCOFM202A - Monitor people in care or custody

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCOFM202A - Monitor people in care or custody

What evidence can you provide to prove your understanding of each of the following citeria?

Supervise people in care and custody.

  1. Ensure assignments comply with all instructions, conditions and procedures.
  2. Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.
  3. Check that care and supervision is consistent with security procedures and any special needs and conditions.
  4. Report concerns about the physical and emotional condition of people in care immediately.
  5. Complete clear and accurate records that are in the format required.
  6. Comply with safety and security procedures at all times.
  7. Provide information to people in care to reduce confusion and distress.
  8. Ensure communication is clear and readily understood.
  9. Make adjustments for cultural needs where this helps communication and understanding.
  10. Report information to others according to the procedures and the requirements of the assignment.
Ensure assignments comply with all instructions, conditions and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that care and supervision is consistent with security procedures and any special needs and conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report concerns about the physical and emotional condition of people in care immediately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete clear and accurate records that are in the format required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with safety and security procedures at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to people in care to reduce confusion and distress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure communication is clear and readily understood.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments for cultural needs where this helps communication and understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report information to others according to the procedures and the requirements of the assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Escort and transfer people.

  1. Check escort and transfer arrangements and ensure they are consistent with the requirements and conditions of the assignment.
  2. Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.
  3. Check that records needed for the transfer are correct and available.
  4. Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.
Check escort and transfer arrangements and ensure they are consistent with the requirements and conditions of the assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that records needed for the transfer are correct and available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide protection from risk and harm.

  1. Check and confirm special needs of people in care with instructions.
  2. Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.
  3. Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.
  4. Maintain safety, health and security standards at all times according to instructions and procedures.
  5. Report hazards to prevent further injury.
  6. Provide calm, confident and reassuring assistance when required.
  7. Ensure that people needing assistance are made comfortable and safe from further injury.
  8. Give information of the actions taking place and the reasons for them to the people involved.
  9. Arrange transfer of people for specialist attention and protection promptly and effectively.
  10. Help emergency and specialist services according to instructions.
  11. Complete incident reports clearly and accurately and record them according to procedures.
Check and confirm special needs of people in care with instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain safety, health and security standards at all times according to instructions and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report hazards to prevent further injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide calm, confident and reassuring assistance when required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that people needing assistance are made comfortable and safe from further injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Give information of the actions taking place and the reasons for them to the people involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange transfer of people for specialist attention and protection promptly and effectively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Help emergency and specialist services according to instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete incident reports clearly and accurately and record them according to procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit.

Context of and specific resources for assessment

This unit contains a wide range of variables to reflect the diverse nature of offender supervision and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual monitoring offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

copies of legislation, policies, procedures and guidelines relating to monitoring people in care or custody

access to appropriate learning and assessment support when required.

Method of assessment

The following assessment methods are suggested:

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written and/or oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

third-party reports from experienced practitioners

completion of performance feedback from supervisors and colleagues.

Guidance information for assessment

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

ensuring the security and welfare of people in care and custody

using approved restraining equipment

searching and confiscating

correctly identifying special needs and conditions

conducting special supervision/watch

reducing risks, hazards, confusion and distress

arranging for the needs of people under specific conditions and categories of special needs

responding to emergencies

transferring people at risk to specialist services

giving first aid according to approved methods.

Required knowledge:

organisation's policies, procedures and regulations related to the supervision of people in care and custody, including responsibilities of first responding officer

principles and approved techniques for giving emergency first aid

organisation's code of conduct

responsibilities and accountability under duty of care and humane treatment

likely cultural requirements that allow adjustment in the care and custody of people from different cultures

routine assignment conditions

emergency response procedures

special needs and conditions and the regulations that specify how they are dealt with

principles of effective communication, especially with uncooperative people

specialist and support agencies available to respond to emergencies

procedures that cover the use of security equipment.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

People in care may include:

juveniles and young offenders

people affected by drugs or alcohol

people at risk of harming themselves

Aboriginal and Torres Strait people

people who are injured or ill

people who don't speak English

people attracting media and public attention.